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Behaving in a professional manner is a key to success in the workplace. Maintaining that demanddomaindirectiondemeanor demeanor , even in stressful times, can be a challenge. What does it mean to be “professional” at work? The definition varies, but usually includes possessingappraisingprocessingassessing possessing knowledge and expertise, being in a positive mood, meeting your opportunitiesoccupationobservationsobligations obligations accurately and on time, respecting all with whom you interact, using proper language, operating ethically, having social and emotional intelligence and maintaining an appropriate appearance. Other terms describing professional conductcontactconditioncontract conduct in the workplace are soft skills, protocol, business etiquette and polish.