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Active listening is a communication technique that has been around for many years and that has been used successfully in all types of endeavourfactorsundertakeattempt endeavour — not just business. Parenting classes, marital relationships, public schools, counseling, and tutoring are just some of the areas where active listening is a valued skill. As the name compliesimpliesdefiesreplies implies , the focus of active listening as a tool for improving communication is on listening rather than talking. It is a process where the listener sets aside his own thoughts to concentrate more clearly what the speaker is actually saying instead of what the listener thinks the speaker is saying. It takes practice to explainmasterwitnessreverse master the basic techniques of active listening, and you will probably feel awkward applying the technique in the beginning. But because the point is to increase addressabilityrestivenessactivenesseffectiveness effectiveness by decreasing the possibility of misunderstandings, it is worth a little discomfort.