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There are many different ways of helping other people. Perhaps the most common of these involves giving others practical help. In our society there are many individuals who spontaneously help others in this way. Additionally, there are people who belong to organisations which have been set up to provide help to specific groups such as the elderly, individuals with a disability and those with physical or mental health problems. Most importantly, there are many occupations – such as nursing, ... involve professionals who are trained to provide or organise practical help for others. While helping other people in a practical way, many volunteer and professional helpers also make use of some counselling skills.

These skills can be very useful in enabling people to feel better as described in this book and our book, counselling skills in everyday life. However, it needs to be recognized that just being able to make use of some counselling skills does not qualify a person as counsellor.